Flight safety is the key priority in our activities.

We are committed to developing, implementing, maintaining, and continuously improving strategies and practices to ensure that our operations evolve through the balanced allocation of organizational resources — all aimed at achieving the highest level of flight safety, in full compliance with, and exceeding, national and international safety standards.

Management at all levels, starting with the CEO, together with all employees, are responsible for achieving this level of flight safety and affirm the company’s commitment to the principles of safety management.

We are committed to the following:

• to implement the Safety Management System by assessing and allocating all necessary resources for the execution of this policy, fostering a positive organizational culture that promotes effective reporting and sharing of safety-related information, and actively managing flight safety while giving top priority to its outcomes
• to ensure the adequately qualified and trained personnel for the pursuing the flight safety strategy
• to assign and clearly define, for all personnel — both management and staff — their areas of responsibility and duties related to flight safety and the effective functioning of the airline’s Safety Management System
• to develop, implement, and promote processes for hazard identification and risk management, including a system for reporting safety hazards, aimed at eliminating or reducing flight safety risks and achieving continuous improvement in safety performance
• to ensure that no disciplinary action is taken against any employee who promptly reports a flight safety concern through the hazard reporting system, except in cases involving unacceptable behavior such as unlawful acts, gross negligence, willful violations of rules or procedures, or concealment of aviation events
• to ensure that all personnel are provided with the adequate and appropriate flight safety information and training, so that each employee is competent in matters of flight safety and is assigned only those tasks that correspond to their qualifications
• to identify, assess, and continuously improve the effectiveness of flight safety performance by comparing actual results with the target safety levels, through management processes that ensure the implementation of necessary and effective safety measures
• to ensure that outsourced services comply with our flight safety standards.

R.R. Shakirov

Chief Executive Officer

Aviaservice, LLC

Flight arrangement time is 3 hours from the moment of confirmation of the flight order!

Aviaservice Airline operates flights throughout the Russian Federation, CIS countries, European Union, and Middle East countries, except for the countries within warzones and transit flights over all of Ukraine.

Airplane Flight Rules:

1. Aviaservice Airline recommends passengers to arrive at the airport 30 minutes before the estimated time of departure;
2. Persons under influence of alcohol or narcotics shall be denied boarding;
3. If a passenger’s state of health requires special conditions for air transportation or poses a threat to the safety of the passenger or others, as confirmed by medical documentation, such individuals may be denied boarding;
4. To ensure flight safety, passengers are required to fully comply with all instructions issued by the pilot-in-chief and the crew, and to strictly adhere to aviation security regulations, discipline, and onboard order;
5. Passengers are forbidden:
   • to create situations jeopardizing the flight safety, life and health of passengers and flight crew;
   • to use emergency equipment without relevant instructions from the crew;
   • to damage or remove property belonging to the Airline from the aircraft.

1. Information on matters related to import or export of domestic animals, namely, dogs, cats, ferrets, and rabbits can be found on the official website of the Federal Service for Veterinary and Phytosanitary Supervision (FSVPS) at: http://www.fsvps.ru/fsvps/importExport/pets.html
2. Exotic or decorative domestic animals or birds are imported to the Russian Federation from abroad upon permission of the Federal Service for Veterinary and Phytosanitary Supervision; in case the country of origin is in the list of designated countries as published on the official website of the said organization at: http://www.fsvps.ru/fsvps/importExport/requirements/generalpermits2017.html, the permission of the Federal Service for Veterinary and Phytosanitary Supervision shall be accompanied by the veterinary certificate.
3. The export of exotic or ornamental animals and birds abroad from the Russian Federation by their owners is carried out without the need for authorization from the Federal Service for Veterinary and Phytosanitary Supervision, in accordance with paragraph 4.3 of the Administrative Regulation. In cases where animals are exported without their owners, authorization from FSVPS is required, in accordance with the Administrative Regulation.
4. When domestic, service, or ornamental animals are moved within the territory of the Russian Federation without a change of ownership and not in connection with business activities — excluding their transportation to exhibition events (in accordance with paragraph 16 of the Order No. 589 of the Ministry of Agriculture of Russia dated December 27, 2016) — such movement is carried out without the need to issue a veterinary accompanying document. Veterinary accompanying documents (veterinary certificates, veterinary attestations, veterinary statements) for animals are valid for five (5) days prior to the date of transportation and remain valid until the completion of transportation and/or sale of the animals.

Dangerous goods are substances or articles which, when transported by air, are capable of posing a significant risk to the health and safety of people, property, or the environment.

Items and substances prohibited for air transport include those capable of exploding, undergoing dangerous reactions, igniting, or emitting excessive heat, or releasing toxic, corrosive, or flammable gases or vapors under normal transport conditions. Such goods must not be transported by air under any circumstances.

Aviaservice, LLC does not transport dangerous goods on domestic or international flights.

Full legal name: Limited Liability Company Aviaservice

Abbreviated name: Aviaservice, LLC

INN/KPP: 1624446694/162401001

OGRN: 1141690014487

OKPO: 47072797

OKATO: 92234000061

OKTMO: 92634480101

Type of Activity (according to the All-Russian Classifier of Economic Activities): 51.10.2 — Non-scheduled air passenger transportation

Certificate of Registration in the Unified State Register of Legal Entities: series 16 No. 006916888, issued on February 27, 2014, by the Interdistrict Inspectorate of the Federal Tax Service No. 18 for the Republic of Tatarstan

Registered Address: 420017, the Republic of Tatarstan, Laishevsky Municipal District, Stolbishchenskoye Rural Settlement, Airport Territory, Building 939

Postal Address: 420017, the Republic of Tatarstan, Laishevsky Municipal District, Stolbishchenskoye Rural Settlement, Airport Territory, Building 939

Chief Executive Officer: Ruslan Rafailovich Shakirov

Chief Accountant: Luiza Rasimovna Yunusova

Contact Phone: +7 (843) 537-78-18

Fax: +7 (843) 537-78-19

E-mail: mail@aviaservice.aero

PAO Ak Bars Bank

420066, Kazan, Dekabristov Street, 1

BIC: 049205805

Correspondent Account: 30101810000000000805

Current Account: 40702810400020008401